Your Terms & Conditions Questions Answered
You must meet the legal age requirement in your jurisdiction. In most regions we serve, that is 18 years or older. We verify your age using the birth date you provide at signup and may request official documentation before your first withdrawal.
No. Each person is permitted one account. Multiple accounts breach our terms and may result in permanent suspension. If we discover duplicate accounts linked to you, we reserve the right to close all of them and forfeit any balance.
Withdrawal rules depend on the terms of any promotion or bonus you used. If no bonus was applied, you can withdraw at any time. Unmet playthrough requirements mean you forfeit that bonus amount; your own deposits remain available to withdraw.
Deposits via DANA, OVO, GoPay and QRIS usually appear within one minute. In rare cases, your bank may hold it for verification, which can take 2–4 hours. Contact our chat support if a deposit does not arrive within that window.
Minimum withdrawal is Rp 50,000 and maximum is Rp 50,000,000 per transaction. You can make multiple withdrawals in a day up to the daily limit. Withdrawals are processed within 24 hours after verification, except on public holidays.
We close accounts if we detect a breach of these terms—fraud, money laundering, bonus abuse or repeated anti-terms behaviour. Minor breaches are first met with warning and a chance to remedy. Serious breaches result in immediate closure. You retain the right to your verified deposit balance.
Yes, we update terms when law changes or to clarify rules. We notify all active players by email and through your account dashboard at least 30 days before changes take effect. Your continued play after the notice date means you accept the new terms.
